Shipping Policy

Thank you for shopping with The Curated Collar. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

Orders are typically processed within 1–2 business days after they are placed. During new product launches, promotions, or holidays, processing times may be slightly longer.

You will receive a confirmation email once your order has been placed and a second email with tracking information when your order has shipped.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (when available)

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Domestic Shipping

We currently ship throughout the United States.

International Shipping

At this time, we do not offer international shipping. We look forward to expanding to additional countries in the future.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can follow your package's journey.

Lost, Delayed, or Damaged Packages

If your package is lost, arrives damaged, or experiences an unusual shipping delay, please contact us within 7 days of the expected delivery date. We will work with the carrier to help resolve the issue as quickly as possible.

Incorrect Shipping Address

Please verify your shipping address before completing your purchase. The Curated Collar is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Contact Us

If you have any questions about your shipment, we're happy to help. Please contact us through our website's Contact page, and we'll respond as soon as possible.